Frequently Asked Question
What’s the process for getting help with our insurance claim after a fire damage incident?
We understand that dealing with insurance can be overwhelming. Once you reach out to us, we’ll direct you through the entire process. We’ll help you document the damage, prepare the necessary paperwork, and communicate with your insurance provider to guarantee you receive the coverage you’re entitled to.
Do we need to contact our insurance company before reaching out to you for assistance?
You don’t need to contact your insurance company first; we can help you with that. Just give us a call, and we’ll walk you through the steps. Our team is experienced in handling insurance claims and can assist you in notifying your provider if needed.
Will you handle all the communication with our insurance company?
Yes, we can take care of most of the communication with your insurance company. Our goal is to alleviate your stress, so we’ll work directly with your insurer to guarantee all necessary documentation is submitted and that your claim is processed smoothly.
How do we ascertain if our insurance policy covers the fire damage?
We can help you review your insurance policy and discuss your coverage options. While we can provide insights based on our experience, it’s ultimately important to consult with your insurance representative for specific coverage details. We’re here to support you in understanding what you may be eligible for.
What if our insurance claim gets denied? Can you still help us?
Absolutely. If your claim gets denied, we can assist you in reviewing the reasons for the denial and help you appeal the decision. Our team has experience in steering through the appeals process and will work diligently to advocate for your case and find ways to get you the assistance you deserve.

Contact us if you have any questions about our services.
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